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Colorado Dept of Revenue: On Line or Off?

It has come to my attention that unfortunately the Colorado Dept of Revenue is still experiencing a number of glitches since they updated their computer system last October.

Back in November a number of my clients received  a nonfiler notification letter regarding online wage withholding tax filing for Q3:  July–September 2009.

I had hoped that the State would have corrected the online processing problems prior to January.  Apparently the State was not successful in fixing the problem as, once again, a number of my clients are now receiving (or will shortly) a nonfiler notification letter regarding online wage withholding tax filing for Q4 – October–December 2009.

Accordingly, business taxpayers have four options:

  1. Go online to the ZeroFile System and re-file your Oct-Dec 2009 return.
  2. Fill out the “paper” coupon in your small blue booklet and mail your Oct-Dec 2009 return.
  3. Make a copy of your prior Oct-Dec 2009 return confirmation and mail along with a copy the notice.
  4. Call the State at the number provided (303-238-7378) to resolve the matter over the phone.

Given the persistent computer issues the Colorado Dept of Revenue is continuing to have, I recommend that you perform both Option 1 and Option 2.

No penalties will be assessed as no tax was owed; therefore, also include a copy of your original confirmation in regards to Option 2.

Further, I recommend that you file all future wage withholding tax returns via “paper” until we’ve been assured that the Colorado Dept of Revenue online tax return processing system is fully operational.

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